Frequently Asked Questions
Find answers to common questions and troubleshooting guides.
How do I get started with my first annotation task?
Welcome aboard! The best place to start is your project's Slack channel. You'll find pinned messages with step-by-step instructions, task assignments, and any resources you need to hit the ground running. If anything is unclear, don't hesitate to ask the team there.
What should I do if the annotation tool is not loading?
If the annotation tool isn't loading, try refreshing the page or clearing your browser cache first. If the issue persists, please reach out in your project's general Slack channel so the ops team can assist you as quickly as possible.
How is my work reviewed and what are the quality thresholds?
Your work is reviewed daily by the ops team. Reviews may take some time depending on volume, but rest assured every submission is carefully evaluated. Quality thresholds and specific criteria are outlined in each project's guidelines, so be sure to review those before getting started.
Can I work on multiple projects at once?
You can work on the projects you've been assigned to. If you're interested in contributing to additional projects, feel free to reach out to your project lead or the ops team, and they'll be happy to discuss availability.
How do I report a problem with the dataset?
If you spot any issues with the dataset, please report them in your project's designated Slack channel. Include as much detail as possible (task ID, description of the issue, screenshots if helpful) so the team can investigate and resolve it promptly.
What are the deadlines and expected throughput?
Deadlines and throughput expectations vary by project and are communicated within each project's Slack channel and guidelines. Your project lead will share specific targets and timelines, so keep an eye on pinned messages and announcements.
Where can I find the annotation guidelines for my project?
Your annotation guidelines are available right here in the Annotation Hub under your assigned project. Additionally, the latest updates and clarifications are always shared in the project's Slack channel by the ops team. When in doubt, check both!
How do I escalate an edge case I'm unsure about?
Great question! If you encounter an edge case that isn't covered by the guidelines, post it in your project's Slack channel with a clear description of the scenario. The ops team and project leads monitor these channels and will provide guidance. It's always better to ask than to guess.
Can't find what you're looking for?
Reach out to your project lead or post in the support channel for further assistance.